(Latest update: 30/07/2020)
We’re still open online and delivering, but our showroom remains closed until further notice.
*Please be aware we have limited staff due to social distancing restrictions in place. Please understand orders may take longer to process but we are working as quickly as possible.
*Due to prioritising the packing of orders, our phone and email support is limited at this time. If your query is asking where your order is please be assured we are getting through all orders as fast as we can.
*Our two-tone service is currently taking up to 10 working days to paint guns if no valid defence is available.
*Couriers have suspended all their delivery time guarantees – Parcelforce24 is no longer a guaranteed 24 hour service (excluding weekends as always). Royal Mail have the following message on their website:
During these unprecedented times, we continue to work hard to collect, process and deliver the UK’s mail. However, despite our best endeavours, it’s likely some areas of the country will experience some level of disruption due to Coronavirus-related absences at local mail centres or delivery offices. We’re sorry about this. Every item of mail is important to us, so we’re working hard to keep any delays to a minimum. Thank you for your patience and understanding.
Please be patient if your order has not yet turned up, we simply cannot cope with the volumes of messages we keep getting about these delays!
To help with shipping costs we are offering free shipping on orders over £50 using Code: FREESHIP and we have just reduced Parcelforce24 to £7.99 and our flat rate shipping for smaller orders is £3.99.
As always, interest free finance is still available and we now also have Klarna available as a payment method (spread the cost over time in 3 equal instalments with no interest, no fees and high acceptance rates).
We are still getting stock from our suppliers and have incoming deliveries of gear scheduled but some shipments are taking longer than anticipated. We are switching our incoming shipments from the far east to sea instead of air which is slower but at least the boats are still sailing!
So, thats it – for the time being our doors will be closed but this will free up even more time for us to concentrate on our online operation. We hope all our friends and valued customers and their families stay safe and well – we will see you all again very soon when circumstances allow.