IMPORTANT: Defcon Airsoft – Corona Virus.

Due to the ongoing situation our showroom is temporarily closed to in-store customers until further notice. All online orders are being processed as normal although courier delays could be possible.

95% of our business has always been online and we hope that by taking any measures we can to keep our team protected we can continue to operate this side of the business effectively and efficiently. We have stepped up to hourly cleaning of contact surfaces in-store and are enforcing regular hand cleaning and sanitising procedures.

We have not taken this decision lightly but the safety of our staff and their families and our customers comes first. We have a member of staff whose partner is pregnant, team members with pre-existing medical conditions who could potentially be at risk as well as vunerable relatives to think of.

If anyone has orders for collection in store and were planning to come at a later date please let us know and we will post your order out free of charge.

For our regulars and anyone who has previously purchased in store, if you were planning on popping in please instead place an online order and quote an order number from any previous instore receipt and we will post your orders out free of charge 🙂

To help with shipping costs we are offering free shipping on orders over £99 using Code: FREESHIP and we have just reduced Parcelforce24 to £7.99 and our flat rate shipping for smaller orders is £3.99.

As always, interest free finance is still available and we now also have Klarna available as a payment method (spread the cost over time in 3 equal instalments with no interest, no fees and high acceptance rates).

We are still getting stock as usual from our suppliers and have plenty of deliveries of goodies scheduled but some shipments are taking longer than anticipated. We are switching our incoming shipments from the far east to sea instead of air which is slower but at least the boats are still sailing!

So, thats it – for the time being our doors will be closed but this will free up even more time for us to concentrate on our online operation. We hope all our friends and valued customers and their families stay safe and well – we will see you all again very soon when circumstances allow.

Please share this info with fellow airsofters to save them any wasted journeys.

Right, I’m off to the Winchester to wait for all of this to blow over….

Paul

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