We’re still open online and delivering, but have temporarily closed our showroom until further notice. Free shipping is available on orders over £50 using code ‘FREESHIP‘
(Latest update: 23/03/2020)
- Based on latest government advice, to protect our customers and colleagues, our showroom is closed until further notice. We continue to operate online, but due to high demand of the courier network, our delivery lead times maybe longer than usual. Please bear with us, we’ll get your orders to you as quickly as possible.
- With us closing our showroom to visitors our office hours for the time being will be Mon-Fri 10am – 4pm. We will be answering support tickets and emails within these times although due to limited staff please avoid phoning us if possible – instead please contact support@defconairsoft.co.uk.
- Our stated two-tone process times will be delayed during this difficult time although we are getting through them as quickly as possible.
- Where possible please refrain from returning items due to limitations with courier networks and safety concerns due to cross-contamination. Please contact us and we will extend all warranty periods from when we are informed and get your issues sorted out when the current crisis has eased.
